• Refunding rules: under this, the general rules regarding the refund can be included.
• Products damaged during transit: this defines what to do when the customer receives a damaged product.
• Order not confirmed and the amount deducted: the customer will be informed of the steps to be followed if the amount is deducted from the account and the order is not confirmed.
• Exempted goods and services from the refund: the customers will be informed of the goods or services which are not refundable.
• Rules of return: the customer will be informed of the procedures and rules to be followed while returning a product or requesting a refund.
• Shipping cost: under this, it will be clarified who will bear the cost of returning the goods.
• Response time: the users will be informed of the normal expected processing time.
• Changes to this Policy: the customers will be informed that the website reserves the right to modify the terms of this policy at any time without any notice.